Shipping update regarding tariffs and the end of de minimis:
Starting August 29th our postal service (Canada Post) requires us to pre-pay all duty/tariffs on applicable shipments. For the majority of our shipments that is 35%. So what does that mean for you?
We have decided to cover the tariff costs on our end, and keep our shop running as long as possible. We will not be increasing our prices, or passing this cost along to our fans/customers.
This may change in the future depending how the situation develops, but for now this is our plan!
It will take a bit longer to get packages out the door while we sort out all the additional paperwork in the backend, please be patient with us while we’re figuring it all out. The alternative is we’d have to close the shop entirely and we really don’t want to!
We do anticipate delays at the border as shipments now have to have the tariff payments verified before it can be delivered to the customer. Please be patient with us if your order takes longer than usual to get to you.
As always, if you have questions about your order, please email us with your order number to thespikefeeders@gmail.com
Thank you for your support and patience as we all navigate this together! ♡